Placing an Order
Orders can be placed 24 hours a day, 7 days a week on website. On-line ordering is straightforward and convenient; simply click the “Add to Bag” button from any product page on the web site and then follow the subsequent instructions. If you prefer, you can call us to place your order, Monday-Friday 9-4:30pm EST. At times, we may be busy. Please leave us a message. We will make every effort to return all calls as soon as possible.

Payment and Sales Tax
Sweet Caroline's Boutique accepts credit card payments from Visa, Master Card, Discover, American Express, debits cards and bank transfers through Paypal. Sweet Caroline's Boutique collects sales tax on all orders shipped to an Alabama address.

Privacy Policy
We respect your privacy and will never sell, share or give away your personal information.

Terms and Conditions
Sweet Caroline's Boutique reserves the right to change product information and update shipping rates and schedules due to delays, postal rate increases, and discontinued or backordered products. In the event of a delay, Sweet Caroline's Boutique will notify you promptly, and cannot be held responsible for shipping delays. If an item you ordered is out of stock and can not be shipped, we will let you know within 1 business day.  Sweet Caroline's Boutique does not sell to other businesses for other than personal use.

Disclaimer
Sweet Caroline's Boutique will not be held liable for accidents resulting in personal injury that involve merchandise purchased on SweetCarolineBoutique.com.

Shipping Policy
All shipments will be made utilizing USPS Priority Mail and quoted at checkout. Our flat-rate standard shipping applies to all shipments to the U.S. including Hawaii and Alaska, APO/FPO locations and U.S. territories. Shipping rates not valid on international or express shipping. Unfortunately, Sweet Caroline's Boutique does not ship internationally at this time. All international orders will be cancelled immediately with a credit issued for the full amount of the purchase.   Sweet Caroline's Boutique will not be responsible for merchandise lost or damaged during shipping.

Returns and Exchanges
For personalized items, please make sure that you have carefully selected the correct item and size and added the correct personalization information, as personalized products cannot be returned or exchanged unless we have shipped out a wrong product or grossly misrepresented the product. All non-personalized items can be returned or exchanged for store credit only at our discretion. Items on sale, marked down items, or specials cannot be returned.

Shipping cost of returned/exchanged items will be the reponsibility of the buyer to Sweet Caroline's Boutique, as well as, the shipping cost back to the buyer.